Moratorium Now Available 2021

6 months loan moratorium is available to all individuals (B40, M40, and T20),
microenterprises, and affected SMEs starting 7 July 2021.

CategoryRepayment Assistance
All individuals (B40, M40 and T20)Moratorium for 6 months.
No supporting documentation required.
All microenterprises*
All SMEs* adversely affected by the pandemicMoratorium for 6 months.
No supporting documentation needed.
Only self-declaration needed.

* As defined by SME Corporation Malaysia

Customised assistance (e.g. reduced instalments) to suit individual’s financial needs and circumstances is also available.

Please contact your bank from 7 July 2021 onwards for details.

How to obtain the 6-month moratorium

To opt in, contact your bank from 7 July 2021 onwards.

  • Visit your bank’s website to find out how to apply via web form, email, or phone call.
  • Fill in your personal and financing details.
  • Tick the boxes on the terms of the repayment assistance.
  • Your bank will process your application within 5 calendar days (for individuals) or 14 calendar days (for microenterprises and SMEs).
  • If you face difficulties with your bank, or have not received any response from your banks within the timeframe, you may contact BNMTELELINK or fill up to lodge a complaint.

Borrowers who can afford to continue their loan repayments should do so. Resuming repayments would be in their best interest as this would reduce the overall cost of borrowings.Repayment Assistance selections made in 2021 will not affect your CCRIS records.If you need guidance or wish to explore alternative options for your repayment assistance, you may contact AKPK (including microenterprises) can request for assistance through AKPK’s dedicated SME Help Desk virtual help desk provides free financial advice and facilitates applications for repayment assistance.

Since October 2020, 1.7 million borrowers have obtained loan repayment assistance.

List of Banks’ Repayment Assistance Pages

Below is the list of banks’ websites with details on their Repayment Assistance packages.

Banking Institutions
Affin Bank Berhad
Affin Islamic Bank Berhad
Al Rajhi Banking & Investment Corporation (Malaysia) Berhad
Alliance Bank Malaysia Berhad
Alliance Islamic Bank Berhad
AmBank (M) Berhad
AmBank Islamic Berhad
BNP Paribas Malaysia Berhad
Bank Islam Malaysia Berhad
Bank Muamalat Malaysia Berhad
CIMB Bank Berhad
CIMB Islamic Bank Berhad
Citibank Berhad
HSBC Bank Malaysia Berhad
HSBC Amanah Malaysia Berhad
Hong Leong Bank Berhad
Hong Leong Islamic Bank Berhad
Kuwait Finance House (Malaysia) Berhad
MUFG Bank (Malaysia) Berhad
Malayan Banking Berhad
Maybank Islamic Berhad
MBSB Bank Berhad
OCBC Bank (Malaysia) Berhad
OCBC Al-Amin Bank Berhad
Public Bank Berhad
Public Islamic Bank Berhad
RHB Bank Berhad
RHB Islamic Bank Berhad
Standard Chartered Bank Malaysia Berhad
Standard Chartered Saadiq Berhad
Sumitomo Mitsui Banking Corporation Malaysia Berhad
United Overseas Bank (Malaysia) Bhd.
Development Finance Institutions
Bank Kerjasama Rakyat Malaysia Berhad (Bank Rakyat)
Bank Pembangunan Malaysia Berhad
Bank Pertanian Malaysia Berhad (Agrobank)
Small Medium Enterprise Development Bank Malaysia Berhad (SME Bank)
Bank Simpanan Nasional
Export-Import Bank of Malaysia Berhad (EXIM Bank)

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